Public Service Innovations as Manifestations of Procedural Rights in the Fulfilment of the Right to Health in Indonesia: A Case Study of Banyuwangi and Aceh Singkil

Abstract

This article explores the manifestations of procedural rights in the form of public service innovations, which facilitate the realisation of the right to health in Indonesia. In addition to conducting a theoretical examination of human rights, procedural rights, and public services, primary data is gathered in two specific locations within Indonesia. The findings suggest that the introduction of innovative public services has a positive impact on the provision of procedural rights, specifically in the context of healthcare services. This, in turn, contributes to the overall realisation of the fundamental right to health. Public service innovation is an essential component in upholding procedural rights, as it ensures certainty and fulfils the community's entitlement to health.